This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lifecykel.uk (the “Site”).
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect data on which pages or products you view, what websites or search terms referred you, and how you interact with the Site. We refer to this as “Device Information.”
We collect Device Information using the following technologies:
Cookies – data files placed on your device, often including a unique identifier. Learn more: www.allaboutcookies.org
Log files – track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps
Web beacons / tags / pixels – electronic files used to record browsing behavior
Additionally, when you make (or attempt to make) a purchase through the Site, we collect certain information from you including your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”
When we use the term “Personal Information”, we mean both Device Information and Order Information.
The Lifecykel mobile message service (the "Service") is operated by Lifecykel (“Lifecykel”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Lifecykel’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Lifecykel through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Lifecykel. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to Lifecykel or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Lifecykel mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to Lifecykel or email info@lifecykel.uk.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We use Order Information to:
Fulfil your orders (e.g. process payment, arrange shipping, provide confirmations)
Communicate with you
Screen for potential fraud
Provide marketing or promotional updates in line with your preferences
We use Device Information to:
Detect and prevent fraud (especially via your IP address)
Improve the Site’s performance and experience
Analyse the success of marketing and advertising efforts
We may also use this data for targeted advertising (e.g. Facebook retargeting).
In the event of a sale, merger, or acquisition of Lifecykel, customer information will be transferred securely to the new entity.
We share your information with trusted third parties to assist us in operating our store and improving your experience:
Shopify: Shopify Privacy Policy
Google Analytics: Google Privacy Policy
Opt-out: Google Analytics Opt-Out
We may also disclose your personal information as required by law, such as in response to subpoenas, court orders, or legal processes.
We may use your information to show you targeted ads we believe will be of interest to you.
You can opt out of targeted advertising at:
Facebook: facebook.com/settings/?tab=ads
Bing: bingads.microsoft.com
You can also visit the Digital Advertising Alliance opt-out portal to manage advertising preferences.
We do not alter our data collection or usage practices when we detect a "Do Not Track" signal from your browser.
If you are a UK or EU resident, you have the right to access, correct, update, or delete your personal information. To make a request, please contact us at the details below.
We process personal data in order to fulfill contractual obligations (e.g. completing orders), or for legitimate business interests. Your data may be transferred outside the EU, including to Canada and the United States, under appropriate safeguards.
We retain your Order Information unless and until you ask us to delete it.
We may update this policy from time to time to reflect legal, operational, or regulatory changes. Please review periodically.
For questions, complaints, or to exercise your data rights, contact us at: info@lifecykel.uk
Mail:
Lifecykel
Attn: Privacy Compliance Officer
Mycelium Biotech Trading Pty Ltd
Wallum Place, Byron Bay NSW 2481
Australia
