Ordering
Please login to the wholesale portal via the 'Login' tab, once logged in the correct prices will be displayed on the website.
Minimum Order
Wholesalers: $350
Practitioners: $200
Distributors: $200
Pricing
Please note if listing our products online, you are required to adhere to the RRP. Sales can run for a maximum of 2 weeks. Any breach of this clause will result in Life Cykel ceasing their supply partnership with the seller.
All iMAP and MAP pricing is the same as RRP as listed in our wholesale catalogue.
Shipping
Wholesalers:
FREE Australian Shipping on orders over $350
Practitioners:
FREE Australian Shipping on orders over $200
National Mushroom Network:
FREE Australian Shipping on orders over $200
Undelivered items
For undelivered items that are returned to us due to reasons outside of our control (eg address changes, inability to receive the order and other causes), we will refund the full value of the order minus the shipping costs and a $10 admin/processing fee. In some cases we also need to charge a return shipping fee. These charges are $10 for domestic and $30 for international shipping. In cases where the order needs to be sent again, we also charge a $10 admin/processing fee and the cost of reshipping the order. Thanks for understanding the complicated world of shipping and the cost of doing business within it.
Returns & Refunds
Return can be made up to 2 weeks after receiving goods.
Returns must be made in writing directly to wholesale@lifecykel.com within 14 days of delivery date quoting invoice number and reasons. No returns are acceptable without Life Cykel's prior approval and delivery instructions for transport.
In case orders go missing after shipment, we are happy to offer 50% discount on the replacement order. You should consider taking out shipping insurance.
Contact
If you have any problems or questions please email us at wholesale@lifecykel.com
